Read our FAQs here, if you still have a query which we have not answered then fill out the form to contact our team via email. We are currently experiencing a high volume of emails but endeavour to be in touch within two working days of your request. Thank you for your patience.
Sure! after your free first session. our process has always been to talk about our various options / discounts after you come in for a free workout session. we find that after the free first workout we are able to see if we are right fit and recommend based on that first workout. also you experience 1st hand an actual muscle thru workout.
We understand that things change. you can cancel your plan. we just require a 30 day notice from your next billing date. Fill out the cancellation request form here.
The minimum age to attend is 13 years old.
If you're more than 5 minutes late, you will have to wait. This is very important. leave to be early. guidelines and demonstrations will be provided durning this time. If you are later than the 5 - minutes grace period you will not be permitted to attend that session. We do not have a late cancel/no show charge at this time.
No, we strongly believe in taking this half hour for yourself. Take this time to clear out the we do not have a kids area and we do not offer child care.
You can freeze your membership for a monthly fee of $30.* You can freeze your membership for a minimum of one month.*The option to freeze is not available to those joining on a trial membership or special.
Please arrive 10 minutes prior to the scheduled start of your reserved class time so that you may complete and sign the necessary paperwork at the front desk. You can also expect one of our knowledgeable staff members to provide you with a guided walkthrough of our workout guidelines.
No dirty shoes in the gym!! You should own a separate pair of shoes completely dedicated to interval training. These are different from the shoes you run in, walk your dog, take to the park or trail on weekends, etc. Just respect the gym. Simple.